Satisfaction with the program's "process," including ease of understanding program requirements and process, clarity and

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Status

• Review verdict: approve
• Reusable as written: yes
• Issues found: generic_usable
• Reviewer note: Text is generic, contains no personal names, specific numbers, dates, or confidential data. It describes general program satisfaction metrics suitable for reuse.

Text

Satisfaction with the program's "process," including ease of understanding program requirements and process, clarity and ease-of-use of application forms, timeliness of each step

Applicability

• Section: understanding_objectives
• Scope: mixed_context
• Observed documents: 5
• Years: 2011 to 2013
• Issuers: Idaho Power Company
• Program types: MISSING
• Jurisdictions: Idaho;Oregon

Sources

• [F020822, paragraph:350]
• [F021171, paragraph:565]
• [F021298, paragraph:541]
• [F021442, paragraph:115]
• [F023038, paragraph:512]