To guide the QA/QC work, we develop QA/QC standards customized for each program and / or for plan-level QA/QC.

Cleared for reuse. Confirm the cited sources still say this before you paste it.

Status

• Review verdict: approve
• Reusable as written: yes
• Issues found: generic_usable
• Reviewer note: Text is generic, contains no personal names, specific numbers, dates, or client identifiers. It describes standard QA/QC processes suitable for reuse across different programs.

Text

To guide the QA/QC work, we develop QA/QC standards customized for each program and / or for plan-level QA/QC. The standards cover details of program processes, including business processes and related controls, specific customer and contractor feedback mechanisms for each program, program roles and responsibilities, reporting requirements, and correction protocols for deficient performance.

Applicability

• Section: quality_assurance
• Scope: evergreen_candidate
• Observed documents: 6
• Years: 2011 to 2022
• Issuers: Idaho Power Company
• Program types: commercial_industrial;low_income;portfolio;residential;small_business
• Jurisdictions: Arkansas;Idaho;Louisiana;Oregon

Sources

• [F012483, paragraph:237]
• [F020994, paragraph:392]
• [F021171, paragraph:391]
• [F021298, paragraph:367]
• [F023038, paragraph:339]
• [F024491, paragraph:270]