Regular Updates on Process Findings.
Usable once revised. A reviewer wants the wording tightened first.
Status
- Review verdict: revise
- Reusable as written: no
- Issues found:
client_specific - Reviewer note: Text explicitly names 'ADM', a specific organization. This must be replaced with a generic placeholder or the firm's name to be reusable for other issuers.
Text
Regular Updates on Process Findings. Process evaluation findings for the year-end report are revealed throughout the entire length of an evaluation effort. As with impact findings, ADM’s approach to process evaluation is to provide feedback and recommendations for program and portfolio improvement as they are uncovered. This is done through scheduled and ad-hoc reporting, with the level of reporting determined by the details and implications of the specific issue uncovered. It has been our experience that while some findings may be effectively conveyed through informal channels (teleconference or email), others may require an official report, particularly if the recommendation requires an amendment to a filed program plan. The report delivered at the end of a program year is essentially a summation of the findings delivered during the course of the evaluation effort, as program improvements should be implemented as soon as they are revealed. Waiting until year’s end to provide recommendations undermines the purpose of real-time evaluation.
Applicability
- Section:
reporting - Scope:
evergreen_candidate - Observed documents:
6 - Years:
2014to2022 - Issuers:
Company Background 1;NIPSCO: An affiliate of NiSource Corporate Services Company (“Owner”).;NiSource Corporate Services Company (“NiSource”) - Program types:
commercial_industrial;demand_response;low_income;multifamily;portfolio;residential;small_business - Jurisdictions:
Arkansas;Indiana;Louisiana;Minnesota;Mississippi;Oklahoma;Texas
Sources
- [F001667, paragraph:128]
- [F002326, paragraph:104]
- [F012483, paragraph:82]
- [F023850, paragraph:103]
- [F024491, paragraph:69]
- [F029166, paragraph:80]